Privacy Policy

Abdo values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data in compliance with the Australian Privacy Act 1988 and other applicable laws. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Data: Name, address, email, and phone number.
Payment Information: Credit/debit card details, and billing addresses (processed securely through third-party payment gateways).
Order Details: Information about your purchases and preferences.
Website Usage Data: IP address, browser type, pages viewed, and browsing patterns collected via cookies and analytics tools.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and deliver your orders.
We want to communicate with you about orders, promotions, or updates.
To improve our website and services through analytics and user feedback.
To comply with legal obligations.

3. Sharing Your Information

We may share your information with third parties only in the following circumstances:

Service Providers: To fulfil your orders (e.g., couriers, payment gateways).
Legal Compliance: When required by law or in response to a valid legal request.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business.

4. Data Security

We implement industry-standard measures to protect your data, including encryption and secure servers. However, no method of transmission over the Internet is entirely safe, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights under Australian privacy laws:

Access and Correction: Request access to or correction of your personal information.
Opt-Out: Unsubscribe from marketing communications at any time.
Complaint: Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been violated.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Please refer to our Cookie Policy for details.

7. Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the "Effective Date" will be revised.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: sales@abdoflorist.com.au
Phone: 0291992228
Address: 245 Waterloo Road, Greenacre, NSW Australia 2190